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Articles / Applying to College / Can A Private Counselor Refuse to Help With A "Dream School" Application?

Sept. 10, 2018

Can A Private Counselor Refuse to Help With A "Dream School" Application?

Can A Private Counselor Refuse to Help With A "Dream School" Application?
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Question: My son is a strong, motivated student who wants to apply Early Action to Yale. I hired a private college counselor to guide him, and she sent my son a questionnaire. When he returned it, she wrote back to say that she feels he has no chance whatsoever at Yale due to his grades (he has mostly B's and B+'s but in the top classes), his test scores (very high in math and science but mid 600s in other areas), the lack of “Wow Factor" in extracurriculars (even though he is president of three school clubs and has 400 hospital volunteer hours) and a couple other reasons. I told her that Yale is his dream and we want her to do whatever she can to help him present the strongest possible application, regardless of her reservations. However, she told us that she must refund our payment since she feels she cannot help my son to reach his goal. But she also said that she would be happy to work with him if he wanted to apply to some of the other universities she recommends. She said it would be unethical for her to take a fee to assist with his Yale application, but I think it is unethical for her to refuse to work with him on the choice that he has made. What does “The Dean" think?

This “Dean" has never actually been a dean of anything, but I have been an independent college counselor and was in similar situations myself many times. Although I would never insist that an advisee NOT apply to a “dream college," I often told students (or their parents) that I viewed a number-one choice as not just a “Reach" but an “Out-of-Reach."


It can be hard for parents in particular to understand just how cutthroat the admissions process can be, especially at that short list of sought-after, hyper-selective schools with acceptance rates in the single digits. But I do understand how, as parents, we take great pride in our progeny's achievements and are often awed by their persistence and success. Once, in fact, when I sat on an admissions panel, a mother in the audience asked me to name the biggest mistake that parents make during the application process, and I replied, “It's probably that they love their children too much, which is certainly not really a 'mistake' in my book." Yet, indeed, it is difficult to recognize just who else is “out there" when a son or daughter seems to do so much so well.

Back in my indie counselor incarnation, if a family had wanted to pay me to help with an application to only an Out-of-Reach school, then I, too, would have refused to take the money. So I believe that the decision made by your counselor is highly ethical, and I applaud her for it. But, when I worked directly with students, I never assisted with an application to just a single school. Typically, clients bought a “package" that included my recommendations of “Reach," “Realistic" and “Safe" options, and guidance on up to ten applications. If a student was aiming for a place that I insisted was an impossible dream, I was always able to help him or her create a list of additional schools that balanced admissions risk. Sometimes, as the weeks went by and my students further researched the colleges and universities I'd suggested, they would realize the futility of their initial goal and would instead start to get excited about more sensible selections.

Thus, perhaps you should discuss with your counselor the possibility that -- despite her reservations -- she will work with your son on a Yale application to ensure that he selects a good essay topic, writes a memorable essay, highlights his achievements appropriately on application activity lists, meets deadlines, etc. But — at the same time — she will help him use the materials he prepares for Yale to apply to additional colleges, including those that she recommends for him.

Certainly she must have a fee that covers bids to multiple schools. It seems unusual to me that a counselor would focus on an application to just one Ivy League institution, whether this aim is realistic or not. However, I do think that you've found an ethical advisor, and your next step should be to design a plan with her that all of you can accept.

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Written by

Sally Rubenstone

Sally Rubenstone

Sally Rubenstone knows the competitive and often convoluted college admission process inside out: From the first time the topic of college comes up at the dinner table until the last duffel bag is unloaded on a dorm room floor. She is the co-author of Panicked Parents' Guide to College Admissions; The Transfer Student's Guide to Changing Colleges and The International Student's Guide to Going to College in America. Sally has appeared on NBC's Today program and has been quoted in countless publications, including The New York Times, The Washington Post, USA Weekend, USA Today, U.S. News & World Report, Newsweek, People and Seventeen. Sally has viewed the admissions world from many angles: As a Smith College admission counselor for 15 years, an independent college counselor serving students from a wide range of backgrounds and the author of College Confidential's "Ask the Dean" column. She also taught language arts, social studies, study skills and test preparation in 10 schools, including American international schools in London, Paris, Geneva, Athens and Tel Aviv. As senior advisor to College Confidential since 2002, Sally has helped hundreds of students and parents navigate the college admissions maze. In 2008, she co-founded College Karma, a private college consulting firm, with her College Confidential colleague Dave Berry, and she continues to serve as a College Confidential advisor. Sally and her husband, Chris Petrides, became first-time parents in 1997 at the ripe-old age of 45. So Sally was nearly an official senior citizen when her son Jack began the college selection process, and when she was finally able to practice what she had preached for more than three decades.

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