I feel your frustration! You thought you'd met a deadline by miles and yet your test scores and transcript are still Missing in Action. However, “The Dean" has warned students for decades that it is YOUR responsibility -- and not the college's -- to make sure that all materials arrive safely. Admission offices are not obligated to notify their candidates when application components don't show up. If the student doesn't receive confirmation that an application is complete (via a portal, email, etc.), the student should follow up. You cannot take legal action against the college.
But what confuses me is this: You said that you are already admitted to the university at large and are just awaiting acceptance into a small program within it. SO ... if you were accepted by the college, they must have received your SAT scores and transcript, right? When you called the admission office, did you speak with your regional admissions representative (the staff member who oversees applicants from your high school) or with someone else -- perhaps a receptionist or secretary? If you didn't speak directly with your regional rep, I suggest that you call again and insist (nicely!) on talking to him or her. Explain that you were told yesterday that your test scores and transcript never arrived but yet they MUST have arrived since you've already been accepted by the university, just not by the special program.
If, however, you were supposed to submit your scores and transcript to the program separately, that's a different story. As I noted above, it is the student's responsibility to confirm receipt. Although most materials do arrive safely, there are times when they get lost in the shuffle, and it is not the university's duty to report this. So if you were supposed to send your materials straight to the program and they've vanished, you'll just have to forward the digital proof of submission and wait for the return of the decision-maker. If the university's admissions reps do find that the fault is on THEIR end, hopefully they will do the right thing and give your application full consideration, regardless of how many students have already been accepted to the program.
If this situation doesn't work out as you hope, write back and we'll talk about next steps ... but litigation won't be among them because, ultimately, it is up to YOU to make certain that your application was complete.
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